What should I look for in a painting contractor?

Your painting project's success will be largely determined by choosing the right contractor. Here is some information to guide you through the process of choosing the right contractor and ensure that your painting experience is a positive one. The following section lists important qualifications you should look for when hiring a contractor.

Technical Expertise

Look for a painting contractor who specializes in the type of project you are interested in.  They will understand important issues, such as the material specifications and the scheduling required to finish the job within your timetable and can give you a more reliable estimate than a painting company who is not familiar with your type of project. A professional painting contractor should also be able to tell you what products and materials they would likely use for your project.  They should also offer you several options when selecting products, materials, and techniques.

Customer Service & Communication

It is very important for a painting contractor to listen to, and understand your needs and wants. While discussing your painting project, they should show enthusiasm for your ideas and suggest ways to make them work within your budget. A contractor should also alleviate any concerns you may have about your painting project. Ask the contractor for examples of how he has solved painting challenges that are like yours. Be sure your painting contractor maintains an open line of communication whether it be via text, phone, or email. You will have questions and concerns during your project, and you will want to have them addressed as soon as possible. Communication is a key component in a successful customer/contractor relationship. Look for a contractor who places an emphasis on customer service. He should be friendly, professional, and attentive to your ideas. When you check a painting contractor's references ask questions concerning the contractor's customer service. Previous customers can tell you if the contractor offers the customer service you deserve.

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